Ramada Loughborough Hotel

Reviews (1)
Location:

The High Street, Loughborough LE11 2QL, UK

Ratings:
  • Staff Helpfulness
  • Ease of Access

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Features:
  • Accessible parking spaces
  • Accessible toilets
  • Changing Places
  • Help points
  • Lifts
  • Personal assistance
  • Step-free access

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Reviews (1)

olympia olympia

On the 9th July night I stayed at the Ramada Hotel in Loughborough to attend a meeting… They told me they only had two wheelchair accessible rooms. The wardrobe nearly fell on me when I went to open it! The bathroom was disgusting .. the shower chair was literally covered in mould with crawling small insects..I asked if there was anything that could make my stay less stressful. Their advice .. you can take a shower in a room that is not wheelchair accessible as they are normally cleaner.. My reply .. why don’t you take the same trouble to keep the accessible rooms clean? I got no answer ..

The room smelt so bad, the noise from the kitchen fans situated besides the windows. I am not ashamed to say I did not shower this morning, I could not take the risk. I am grateful to the staff who were kind but what a shame the hotel management has failed to provide standard hygiene. #LifeOfAWheelchairUser #accessiblerooms

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