Chelsea Football Club

Reviews (3)
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Location:

Stamford Bridge, Fulham Rd., London SW6 1HS, UK

Ratings:
  • Staff Helpfulness
  • Ease of Access

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Features:
  • Accessible parking spaces
  • Accessible toilets
  • Changing Places
  • Help points
  • Lifts
  • Personal assistance
  • Step-free access

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Reviews (3)

matt85 matt85

This was my first visit to Stamford Bridge and the experience of the away end certainly wasn’t a bad one. When I arrived I didn’t get my bag checked at security and someone came running after me to tell me I needed to get it searched, its good they are on top of these things. I didn’t really know where I was going but the stewards were knowledgeable and pointed me in the right direction to the away wheelchair entrance. You have to go around the right side of the railings and not the left side which takes you to the main away turnstiles to get to the wheelchair entrance which is up a long, gentle slope. Once I had our tickets checked and scanned we were let in through the large double doors which opens up into a decent size concourse.
I was sat on the new wheelchair platform (apparently we were the first to use it) which is in the corner of the stand next to the home supporters on the right instead of along the back of the stand. I was nearest the home supporters (the family stand so not that noisy if that’s a concern for you) right in the corner but has a really good view even when the people in front were standing up. As mentioned in the previous review the toilet I used was very small and difficult to get into, I had to reverse into it and even then it was tight closing the door. The staff were very friendly and asked a few times whether we wanted anything and to make sure everything was okay. A pretty decent job done on accessibility with the only negative the accessible toilet which wasn’t that accessible, the staff were great however.

Rob Trent Rob Trent

This year was a much better view for wheelchair users. A new area added which was high enough so that I still had a decent view even if people were standing in front.

Rob Trent Rob Trent

Accessibility at Stamford Bridge started with Chelsea kindly arranging for me to park in the shopping centre car park by Fulham Broadway station.

Following a drink and a bite to eat, we made our way to the ground. We did the ‘tour’ around Stamford Bridge and then made our way into the stadium, up a slope which had a reasonable gradient. Once inside we went to our position behind the goal.

Unlike some grounds (Brighton, Swansea), the viewing area is high enough above the seats in front so that those standing (which I don’t mind) do not obscure the view. At Chelsea (as at Charlton), this wasn’t the case. The nearest goal was obscured so that after I saw Glenn Murray head the ball I had to wait for the crowds reaction to see that we had scored (Did I mention we won by the way?).

There were two toilets for disabled away fans. The one I chose was cramped and barely enough room to get my chair in. I’m assured though that the other one has plenty of room!

Stewards were friendly as usual.

The only area for improvement then would be to perhaps raise the platform slightly higher.

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