Pinocchio Italian Restaurant

Reviews (1)

18 Poole Hill, Bournemouth BH2 5PS, UK

  • Staff Helpfulness
  • Ease of Access

Add your ratings

  • Accessible parking spaces
  • Accessible toilets
  • Changing Places
  • Help points
  • Lifts
  • Personal assistance
  • Step-free access

Update features

Reviews (1)

Logan Rebello Logan Rebello

I overall had a great time at Pinocchio’s. The theming, food, and overall atmosphere was great. The one problem that makes me reluctant to go again is the lack of accessibility for disabled guests. I don’t know how much of this can be improved upon as I don’t know how old the building is and what can be put in place, but even simple things like stair banisters were a nightmare to get a hold of. The top ones being hidden under the wall. All the toilets were upstairs, incredibly small, and freezing cold. We’d got in the place when it had just opened and the floors in the toilets were filthy. Despite mentioning that my partner has mobility needs when I made a reservation, we were given a table on the elevated level anyway.

It’s a shame about the negative comments I had to leave because the food and service was overall great, It just sort of dampens the experience when simple things such as going to the toilets is such an uphill struggle.

Add a review