National Justice Museum

Reviews (3)
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Location:

High Pavement, Nottingham NG1 1HN, UK

Ratings:
  • Staff Helpfulness
  • Ease of Access

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Features:
  • Accessible parking spaces
  • Accessible toilets
  • Changing Places
  • Help points
  • Lifts
  • Personal assistance
  • Step-free access

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Travel links: (reveal)

Reviews (3)

ecologisttobe ecologisttobe

Booking: you can’t book online when in wheelchair but they did allow me to book via email.

ecologisttobe ecologisttobe

According to the website the museum is 90% accessible for those in wheelchairs. I also got a disabled discount as well. There are some areas of uneven flooring, steep ramps, very narrow turns and doors and small lifts. If you wheelchair is on the wider side you may struggle more than narrow wheelchairs. Some areas like the jail cells I couldn’t get in and there were no subtitles (or BSL for those that use it) available when I went. They do have a detailed website discussing access.

matt85 matt85

This museum tells the story of crime and justice in the U.K, its set in Nottingham’s old Courthouse and Gaol so as you can imagine the disabled access is difficult in places. There is no on site car park but if you have a blue badge you can park on the street outside the main entrance for 3 hours. There are on street disabled parking bays within a 5 minute walk where you can park for longer if required.
The main entrance is only accessible via a flight of stairs, there is an archway to the right of the stairs that leads you down an alley to the accessible entrance. Here you will find a call button on the wall which will summon someone to let you through a door to the main lift, this lift will take you to all floors. Once on level 1 you can go to the reception desk to purchase your tickets. On this level is also two exhibitions and the old courtroom, 3 times a day they re-enact a trial here. Where I was sat I couldn’t see very well so the guy playing the police officer opened a side door which led to a corridor, at the end of this corridor was another door which had me sat near the front so I could see everything that was going on. After the show he showed us out and to a small lift at the end of the previously mentioned corridor, this took you down to the holding cells and Gaol below the courtroom. This area told you about the different forms of punishment used on criminals in the past, the entrance to the Gaol was down a flight of stairs. You had to take a lift at the end of this area back up to level 1. You then had to go back to the main lift where you came in to get down into the Gaol. Most of the Gaol is accessible to wheelchair users however some of the corridors were narrow, the cells weren’t accessible but you can see inside from the corridors. The women’s cells weren’t accessible due to being up and then down a flight of steps. Once you’ve finished exploring this level you have to get back to the main lift and go down to level -2, this gave access to the Transportation exhibition and the exercise yard. There is one further section off of the yard which takes you into the dungeon and cave system but its down some steep narrow stairs with no lift access.
The access was pretty decent for wheelchair users going by the layout of the building but of course as its an old building its obviously not possible to make everywhere accessible, they have tried though.
There’s two disabled toilets on site, they’re of a reasonable size and allow a left side wheelchair transfer. A radar key isn’t required. At the Nottingham Contemporary Art Gallery which is probably less than 500 metres down the road there’s a Changing Places facility. Here’s a link to their access statement http://www.nationaljusticemuseum.org.uk/wp-content/uploads/2017/09/National-Justice-Museum-access-statement.pdf

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