Royal Bank of Scotland

Reviews (1)
Location:

36 St Andrew Square, Edinburgh EH2 2AD, UK

Ratings:
  • Staff Helpfulness
  • Ease of Access

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Features:
  • Accessible parking spaces
  • Accessible toilets
  • Changing Places
  • Help points
  • Lifts
  • Personal assistance
  • Step-free access

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Reviews (1)

User14 User14

We have used the #Welcome by Neatebox for 3 visits. The App allows us to let staff know when we are arriving and our requirements. As a result we are met by a member of staff who introduce themselves and then help us access services such as a chair at the cash machine. As a result both my husband and I have changed our Bank from one who did not want to install Welcome to RBS and have had a good banking experience with them at this Branch. Access is on the level, there is disabled parking and friendly staff who are aware of our needs.

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