The Portobello Bookshop

Reviews (1)
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Location:

46 Portobello High St, Portobello, Edinburgh EH15 1DA, UK

Ratings:
  • Staff Helpfulness
  • Ease of Access

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Features:
  • Accessible parking spaces
  • Accessible toilets
  • Personal assistance
  • Step-free access
  • Help points
  • Lifts
  • Changing Places

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Reviews (1)

Cannon Cannon

This was a surprise. There was a portable ramp fitted to the high step at the front door so it was so easy for everyone to enter. There was also a button for any disabled person to press who subsequently required help. Some of the shelves were very high but the assistant was very happy to help. Inside the shop was very spacious and the counter was not overly high. Everyone was made to feel welcome even if they were just browsing. I would say that the customer experience was excellent.

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