Airplane: Bournemouth International Airport

Reviews (2)
Location:

- Bournemouth International Airport

Ratings:
  • Staff Helpfulness
  • Ease of Access

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Features:
  • Accessible parking spaces
  • Accessible toilets
  • Changing Places
  • Help points
  • Lifts
  • Personal assistance
  • Step-free access

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Reviews (2)

Rob Trent Rob Trent

Utterly fantastic support here at Bournemouth International Airport.

We paid to keep our vehicle in in the car-park. When we arrived there were no remaining accessible spaces but staff quickly found us a spot. RIndide the arrival terminal they were eally quick to make contact when we turned up ready to go on holiday, and got us on the plane without fuss.

On our return we found that one of the cables on my power chair had come off, but even though it was late, the staff helped fix it! It only took one hour and twenty from landing, collecting our luggage, fixing the chair to arriving back home. Who needs Gatwick!

Thanks to Michael and Mark for their assistance!

Rob Trent Rob Trent

Outbound: Dropped off by a taxi, and its a (fairly) level and short trip to the departure area. We were met immediately by a staff member who helped us check in and through passport control.

In the departure lounge there is an accessible loo, but no Changing Places facility. The loo was ok but nothing special.

I transferred out of my powered chair into a manual one for the ‘ambilift’ journey to the airplane. Helpfully lifted into airplane seat by staff.

Everyone really helpful.

Inbound: Once again superb staff who listened to how I need to be lifted. Help available all the way through to the waiting taxi. A smooth end to a great holiday.

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