House of Fraser Jenners Edinburgh

Reviews (2)

48 Princes St, Edinburgh EH2 2YJ, UK

  • Staff Helpfulness
  • Ease of Access

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  • Accessible parking spaces
  • Accessible toilets
  • Changing Places
  • Help points
  • Lifts
  • Personal assistance
  • Step-free access

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Reviews (2)

User14 User14

Visited Jenners today using the Neatebox Welcome App. They knew we were coming and were there to help us on entry in Rose Street. Darren organised help in the Zest cafe and he and Robyn could not have been more welcoming and helpful escorting us to where we wanted to go and ensuring that our visit was trouble free. Thanks both of you it was a great visit.

User14 User14

I have used Neatebox Welcome App several times as I have mobility issues. Staff know I am coming and meet me at the disabled access in Rose Street and have helped me either shop or get to coffee shop. There are lifts to disabled toilets and it is a hassle free visit. Everyone is very helpful and friendly.

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